Essential Trip Information — Galapagos

Important notes

1. A Galapagos Transit Card fee of US$20 is payable on departure from Quito Airport (or whichever airport in Ecuador you are flying to the Galapagos from). The Galapagos park fee (US$100) is payable upon arrival to the islands (cash only). These amounts are in addition to your trip payment.
   2. Strict rules apply in the Galapagos Islands aimed at protecting and preserving its unique biodiversity. We strongly agree with and supports these rules which range from times of the day that a destination can be visited to the distance kept between people and wildlife and especially not removing anything from the environment (shells and corals for example) – all these rules will be explained in more detail by your Leader on the ground. Not adhering to these rules can lead to hefty fines for travelers and can result in us losing the license to operate in the Galapagos Islands – these rules must be adhered to by all, without exception. Failure to adhere to the rules can result in being removed from the trip without refund.
   For more information, please follow this link: http://www.galapagos.org/travel/travel/park-rules/
   
   

Passports, visas and entry requirements

PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while traveling and leaving a copy at home with family or friends.

VISAS & ENTRY REQUIREMENTS
Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites. 

Medical and health information

GENERAL HEALTH
All travelers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to traveling, please stay at home and contact us to make alternative arrangements.

When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local staff a traveler is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while traveling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

COVID-19
The safety and well-being of our travelers, leaders, crew, staff, and suppliers continues to remain our highest priority as we travel. We have no specific vaccination, testing or vaccination requirements, however please be aware that some parts of the world still require COVID-19 vaccination or testing as part of their entry requirements and may have their own quarantine or isolation protocols. Please check for any additional requirements on your government's foreign travel advice website.

ALTITUDE SICKNESS:
Parts of your trip go above 2800 metres / 9200 feet where it is common for travelers to experience some adverse health effects due to the altitude - regardless of your age, gender and fitness. It even happened to Sir Edmund Hillary!

Before your trip:
Some pre-existing medical conditions are known to severely worsen at high altitude and be difficult to adequately treat on the ground, leading to more serious consequences. It is imperative that you discuss your pre-existing medical condition/s with your doctor. We understand certain medications are reported to aid acclimatizing to high altitude. Please discuss these options with your doctor.

During your trip.
While our leaders have basic first aid training and are aware of the closest medical facilities, it is very important that you are aware of the cause and effects of traveling at altitude, monitor your health and seek assistance accordingly.

MOSQUITO-BORNE ILLNESSES:
Some regions of Central & South America can experience outbreaks of dengue fever. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent, and being indoors particularly around dusk and dawn. If you have a fever or feel unwell, please let your leader know right away. Protect yourself against mosquito-borne illnesses such as malaria by taking measures to avoid insect bites.

ZIKA VIRUS:
There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travelers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip.

YELLOW FEVER
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Food and dietary requirements

While traveling with us you'll experience the vast array of wonderful food available in this region. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule, our groups tend to eat dinner together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.

DIETARY REQUIREMENTS
Please let us know your diet requirements before your trip starts. Generally speaking, in bigger cities/towns vegetarians can expect a reasonable range of vegetarian venues and/or vegetarian options within tourist restaurant menus. However, vegetarianism is not the norm in this part of the world so options can be limited when eating at homestays, small local restaurants, street stalls, markets, etc.

More restrictive diet requirements (vegans, coeliac, gluten intolerance, fructose intolerance, lactose intolerance, etc.) can also be accommodated along this trip but you should expect a lesser variety than what you can expect at home. We recommend that, if possible, to bring your own supply of snacks with you.

For those on strict Kosher or Halal diets, we understand your dietary requirements are important, however, sometimes due to cultural and language differences these are not always easy to convey when you are traveling. Your guide will do their best to assist you in translating your needs when eating out, but please be aware that these diets are almost unheard of in much of the continent and the best they may be able to accommodate is no pork and shellfish. If this will be a concern for you, you may need to consider opting for vegetarian or vegan meals for the included meals in your itinerary. We recommend researching kosher or halal options in your destination country prior to travel to see if you are able to buy snacks once there, otherwise consider bringing some from home. 

PRICES IN THE GALAPAGOS
Please note that prices for food and beverages in the Galapagos are generally more expensive than Ecuador mainland and other parts of South America.

Money matters

When it comes to money matters on the trip, every traveler is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need. Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t.

The official currency of Ecuador is the US dollar (USD).

CREDIT CARDS & ATMs:
In Ecuador, ATMs often limit the amount you can withdraw. This can be USD100-200 per day depending on your card, so you may want to bring some USD cash from home.

ATM's are available in Isla Santa Cruz and Isla San Cristobal. There are no ATM's in Isabela. Credit cards are accepted in some shops and stores in Santa Cruz, San Cristobal and Isabela.
Check with your bank before departure that your card is accepted in the countries you are traveling to and what their fees and charges are. Also ensure your bank is aware of your travel plans as - suspecting fraud - they may cancel your cards after the first few international transactions. Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country). If bringing over cash, please note USD100 bills with serial number CB or BE and any other USD bills that are old, torn, written or stamped on will not be accepted by local banks.

CONTINGENCY FUNDS:
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to the equivalent of an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.

MEALS NOT INCLUDED:
For this trip we recommend between USD 25 to 50 per day. How do we work this out?
Breakfast - If breakfast is not included, you can expect to pay between USD5 to USD10 at a local café.
Lunch - If you are happy with a quick snack on the go, you may get away with as little as USD5 to USD10 for a set menu at a local eatery or a sandwich and a drink at a café. On the other hand, a lunch meal at a more tourist restaurant can cost between USD10 to USD15.
Dinner - At dinner time, your leader will normally recommend restaurants where you can safely try the local specialties of the region. Expect meals to cost between USD12 to USD25 for a main.
These are indicative prices only. If you are in a tight budget, are happy to eat just local food and are not afraid of an upset tummy every now and then, you can eat cheaper than this. If you want to try just the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries.

Ecuador & Hotel based Galapagos Tipping:
Gratuities aren’t compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. We suggest carrying small notes of local currency around as you go. It’ll make tipping easier.
Usually around USD5 – USD10 a day to cover tips is fine.

Please keep in mind that prices in the Galapagos Islands are more expensive than other areas in South America. We have adjusted the budget for non-included meals accordingly.

YOUR LEADER
You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline US$3-6 per person (in a currency relevant for your destination), per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your leader on your trip.

Packing

Most travelers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take in/out of accommodation and perhaps even walk short distances. Generally speaking, we recommend you pack as lightly as possible. You'll also need a day pack/bag for activities and day trips. In terms of weight, airlines generally allow a maximum of 20kg for check in luggage.

Other than the items and clothing you always need on a trip, below we have listed packing suggestions specific for this trip:

ESSENTIAL:
- Closed-in shoes will help to protect your feet from cuts and scratches when walking through cities as well as bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings
- Sun protection - hat, sunscreen, sunglasses

RECOMMENDED:
- Soft and/or hard copies of all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the hard copies separate from the originals. While not valid, a copy makes it very much easier to obtain replacements if necessary
- Water bottle. We recommend at least a 1.5 litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments
- Electrical adapter plug
- Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and bandaids.
- Insect repellent
- Watch/Alarm clock or phone that can be used for both

OPTIONAL:
- Ear plugs to guard against a potential snoring room-mate
- Phrase book

VALUABLES:
Please try to avoid bringing unnecessary valuables, and use your hotel safe. It’s also a good idea to purchase a money belt or pouch that is easily hidden.

LAUNDRY
Laundry is available at many hotels and towns during this trip, although you might need to wait for a two-night stop in order to make sure you get it back in time. While laundry at hotels is usually charged by the item, laundromats usually charge by the kilo, which is generally inexpensive (about USD 2 per kilo)

GALAPAGOS SPECIFIC
In addition to our packing list above, you may want to consider bringing the below items when traveling to the Galapagos:

Sandals (something with a hard sole that you can get wet)
Rash Guard to prevent sun exposure

Beach Towels: It's not necessary to bring a beach towel as all of our hotels provide them for the duration of your stay.

Phone and internet access

WhatsApp is a popular way to communicate in Latin America. We recommended downloading WhatsApp prior to departure to communicate with by text with your leader and group members during the tour. Once downloaded, please validate your phone number before leaving home as you will not be able to do this once you arrive unless you have international roaming enabled. Connections for making phone calls through WhatsApp are not reliable, so please do not use this app to make calls to our emergency phone line.

Climate and seasonal information

SEA SICKNESS- GALAPAGOS:
Please note that from June to August the water is rougher than usual. Consequently travel times will be longer than usual. If you suffer from seasickness you may want to reconsider traveling during this period.

Being located on the equator, Ecuador is a year round destination. In Quito temperatures do not fluctuate that much throughout the year with average temperatures around 19°C to 24°C during the day with lows of 9-10°C in the evening. There are two 'seasons', the wet and dry. The dry season runs from June to September and the wet season is from October through to May. The surprisingly thing with Quito is its altitude and proximity to the equator means that the sun has a little more kick to it so it can feel like it's warmer than it actually is. Even on cooler days, if the sun comes out make sure you use sunscreen.
The Galapagos weather is pretty reasonable all year round, so it is never freezing cold but it can get very hot [February-May being the hottest months]. The seasons are not exactly fixed and weather conditions are changeable around the ends of the seasons. Note that the "wet" season is still drier than many places in the world.
Daily temperatures range from 22°C to 25°C with overnight temperatures dropping to around 10°C. Up in the highlands [which you will cross on your way from Baltra to Puerto Ayora] it is cooler and the garúa mist hangs about as a kind of permanent dampness, and sometimes descends to the coast as well.
The waters surrounding the Galapagos are influenced by the Humboldt Current. Water temperatures sit around 20°C to 24°C from January through to May and drop to 18°C to 20°C from June through to October. Although you may be required to wear a wetsuit at this time of year the same currents that bring the cooler water temperatures also bring nutrients which means wildlife are very active at this time of year.

Group Leader

You will be met at the Quito hotel by one of our experienced local representatives. They will conduct the group briefing on the evening of day 1 of the trip and also transfer with you to the airport on day 2 for your flight to the Galapagos.
On arrival in the Galapagos you will be met your Guide. Our Guides are registered and trained in conservation and natural sciences by the Charles Darwin Foundation and licensed by the Galapagos National Park Service.
On your last day in the Galapagos your guide will take you to the airport where you will take an unescorted flight. 

All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. We endeavour to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.

Your leader will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. We aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.

Safety

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. 

We strongly recommend the use of a neck wallet or money belt while traveling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while traveling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.

Your leader will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your itinerary, and we make no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

PETTY THEFT AND PERSONAL SAFETY
While traveling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.

MONEY WITHDRAWAL:
In order to avoid fraud and theft, it is advisable that you withdraw money from ATMs located inside banks or guarded shops during business hours only.

SEAT BELTS:
Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.

FIRE PRECAUTIONS:
Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.

LIFE JACKETS
During this trip we have various boat, ferries and speedboat rides, life jackets are compulsory by law and we require you to wear them.

WATER SAFETY:
Please take care when taking part in any activities in the ocean, river or open water, where waves and currents can be unpredictable. It's expected that anyone taking part in water activities is able to swim and have experience in open water. All swimmers should seek local advice before entering the water.

The sun in the Galapagos islands is incredibly strong due to its close proximity to the equator, ensure you are well prepared with suncreen, sun hat, sunglasses and a rash guard if desired.

SNORKELLING IN THE GALAPAGOS:
Like any physical outdoor activity, snorkelling does have some safety risks. While we provide adequate training to our guides and suitable safety briefing information to our travelers, ultimately you must also be responsible for your own safety. There is no official snorkelling guide certification in Galapagos, so your activity leader will not be a professional snorkelling guide. If you have no or poor swimming ability you should not take part and can do alternative activities instead. Please discuss this directly with your guide and only take part in snorkelling if you feel confident that all safety information is clear and that you are competent to partake the activity.

A couple of rules

We like to think our travelers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips.

We ask that you respect your fellow travelers, group leader, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behavior contrary to the above, including any behavior that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travelers being removed from the trip.

If you consume alcohol while traveling, we encourage responsible drinking and expect you to abide by local alcohol laws.

To ensure the well-being of everyone on the trip, all decisions made by group leaders and ground staff are final.

Romantic relationships between travelers and group leaders are not permitted while on trip.

By traveling with us, you agree to comply with these rules and the laws and customs of all countries visited.

If something is concerning you during your travels with us, please speak to your group leader or local guide immediately. 

Strict rules apply in the Galapagos Islands aimed at protecting and preserving its unique biodiversity. We strongly agree with and supports these rules which range from times of the day that a destination can be visited to the distance kept between people and wildlife – all these rules will be explained in more detailed by your crew on the ground. Not adhering to these rules can lead to hefty fines for travelers and can result on us losing the license to operate in the Galapagos Islands – these rules must be adhered to by all, without exception.

For more information, please follow this link: http://www.galapagos.org/travel/travel/park-rules/

Travelling on a group trip

SOLO TRAVELLERS
The beauty of our style of travel is that it caters to travelers who are traveling solo and who want to meet and share experiences with like-minded people.

On our trips rooming is organised on a twin-share basis. We pair up solo travelers with another traveler of the same gender as per the gender marker on each of their passports.

As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you.

We also have an optional single supplement available on most trips for travelers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis.

Travel Insurance

Travel insurance is compulsory on all our trips for those traveling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are traveling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travelers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your leader.

If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.

For travelers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travelers from these regions who decline travel insurance when traveling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.

The Ecuadorian government has declared that travel insurance is compulsory for all travelers entering Ecuador. Proof of insurance may be requested at upon entering the country by immigration officials.

INSURANCE:
Please make sure your insurance covers you for medical evacuation by air when traveling in the Galapagos.

Problems and emergency contact information

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognize that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still traveling will give us the opportunity to resolve the issue in real-time.

Itinerary changes
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. Due to weather, local conditions, transport schedules, public holidays, or other factors, further changes may be necessary to your itinerary once in-country. The order and timing of included activities in each location may also vary seasonally to ensure our travelers have the best experience. Your tour leader will keep you up to date with any such changes once on tour.