Essential Trip Information — Mongolia Summer Danshig Festival
Important notes
1. Some destinations on this trip are at up to 2500m
Passports, visas and entry requirements
PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.
We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends.
VISAS & ENTRY REQUIREMENTS
Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories or consular websites.
Medical and health information
GENERAL HEALTH
All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements.
When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.
MONGOLIA
Those with allergies to animals should be aware that Mongolians live in very close proximity with their livestock and while staying in family gers you may come in contact with many animals such as dogs, horses, goats, camels and yaks.
The diet and hygiene standards of Mongolia may be very different from what you are used to so please take care with washing hands before meals. We advise bringing some medication/rehydration salts etc if you commonly experience stomach problems when travelling.
In spring and early summer ticks are prevalent in rural areas. Please take precautions by wearing long trousers and covered shoes and always check your clothes and body thoroughly after walks and hikes.
It is also worth noting that outside of Ulaanbaatar medical facilities are virtually non-existent. It can take up to a few days to reach any modern facilities should you require medical attention whilst on the road.
AIR POLLUTION:
During colder months Ulaanbaatar can be very smoggy due to the use of wood & coal burning stoves for heating and cooking. Temperatures below zero outside (easily up to and below -20 C in winter) combined with this pollution can make this a difficult time to travel for those with respiratory problems.
Food and dietary requirements
MONGOLIA
Those with special dietary requirements may choose to supplement included meals with supplies brought from home. Vegetarian lacto-ovo options (while limited) can be offered for all included meals, provided we are notified at time of booking.
Accommodation
OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
CHECK-IN TIME
Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (subject to availability), you may be required to change rooms from your trip accommodation for these extra nights.
Transport
This is a trip that includes extensive travelling in some remote terrain away from modern facilities and conveniences. As we spend a lot of time on the road each day, it is important to realise that the emphasis on this trip is on the journey, travelling through amazing landscapes and staying in some stunning locations. As we travel by private transport for the duration of the trip we spend a lot of time together with our group members. If you are looking for an active or independent trip with lots of choice for physical and cultural activities daily then you might want to consider whether this trip is the right one for you. However, if you are keen to explore a fascinating country "road trip" style, take in the scenery as you go and are willing to sit back and enjoy the ride (however long it takes to get there!) then this will definitely add to your experience of Mongolia.
Money matters
SPENDING MONEY
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling.
MONGOLIA
The official currency of Mongolia is the Tugrik (MNT). Tugrik may only be obtained within Mongolia. The easiest currencies to exchange are USD and EUR, although it is possible to exchange RUB, CNY and other currencies at some exchange points. Larger denomination notes often attract a better exchange rate. Major credit cards may be accepted in some shops and restaurants in the capital. In Ulaanbaatar you will be able to find ATMs that accept international cards and use them to withdraw local currency; however these should not be relied on as your sole financial source. Some souvenir sellers and tourist restaurants may accept USD or EUR as payment but all other purchases in Mongolia must be made in local currency.
CONTINGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs.
TIPPING
It is customary to tip your leader for outstanding service provided during your trip. You are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your leader on your trip. Tips are greatly appreciated as a gesture of thanks for their professionalism and leadership during your trip. The amount is entirely a personal preference; however, as a guideline, US$8-10 per person (in a currency relevant for your destination), per day can be used.
YOUR GROUP LEADER OR LOCAL REPRESENTATIVE
You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference however as a guideline 4-7 USD or EUR per person (in a currency relevant to your destination), per day can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip.
Packing
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg.
Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps).
If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well.
You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day.
Group Leader
All group trips are accompanied by one of our group leader or local representative. The aim of the group leader or local representative is to take the hassle out of your travels and to help you have the best trip possible. We endeavour to provide the services of an experienced group leader or local representative however, due to the seasonality of travel, rare situations may arise where your group leader or local representative is new to a particular region or training other group leader or local representative.
Your group leader or local representative will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. We aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your group leader or local representative can recommend a local guide service in most of the main destinations of your trip.
Safety
Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip.
We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.
Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your itinerary, and we make no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.
SEAT BELTS:
Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.
MONGOLIA
Mongolia is relatively safe, but crimes against foreigners sometimes occur. Petty crime is common in Ulaanbaatar, particularly in markets or other crowded public places. Watch out for pickpockets. Be wary of large groups of street children and teenagers, who sometimes harass pedestrians for money when entering and leaving vehicles, pubs and restaurants. Keep passports, money and other valuables in a safe place. Report any theft to the police or to your leader, the police can provide a letter for insurance purposes. Hotels and ger camps in Mongolia usually don't have a safe so it's best to store your valuables in a lockable suitcase or backpack.
The incidence of violent crime in Ulaanbaatar appears to be on the rise. There has been an increase in reports of foreigners being robbed and assaulted, especially when walking at night, and while using public transport and unlicensed taxis. These incidents tends to increase during festive months – New Year, Tsagaan Sar (December – February) and Naadam (July). Take extra safety precautions during these months.
In recent years there have been occasional instances of civil and political unrest resulting in demonstrations and in some cases violence. You should avoid large gatherings and demonstrations.
A couple of rules
We like to think our travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips.
We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip.
If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws.
To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final.
Romantic relationships between travellers and group leader or local representative are not permitted while on trip.
By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited.
Travelling on a group trip
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
SOLO TRAVELLERS
The beauty of our style of travel is that it caters to travellers who are travelling solo and who want to meet and share experiences with like-minded people.
On our trips rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender as per the gender marker on each of their passports.
As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you.
We also have an optional single supplement available on most trips for travellers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis.
Travel insurance
Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative.
If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.
For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.
MONGOLIA LOCAL DRESS:
We recommend that you dress respectfully at all stages of the trip especially when in and around religious sites such as Buddhist temples. This means clothing that covers your shoulders and knees for both men and women.
Problems and emergency contact information
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.
Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.
Itinerary disclaimer
ITINERARY CHANGES
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway.